Frequently Asked Questions
- Returns & Exchanges
- Taxes & Reporting
Find Answers Here
This page is intended as a starting point for helping you get the clarification you need. If you can’t find answers here, please get in touch with us and we will work on finding them together.
Why should I work with Blanchard instead of another tangible assets investment firm?
Blanchard is the largest and most respected precious metals and rare coin firm in the U.S. Since 1975, our firm has served as a trusted consultant to hundreds of thousands of satisfied clients. Our experienced and knowledgeable professionals deliver the ongoing one-to-one support and expertise you need to build a well-balanced and profitable portfolio. Learn More
Why invest in precious metals?
Gold and other precious metals serve to balance, protect and build your portfolio, offering a hedge against traditional investments while providing unique growth opportunities. Precious metals provide a safe haven and are the ultimate store of wealth. These assets always maintain an intrinsic value and perform during economic uncertainty. Learn More
How much of my portfolio should be invested in precious metals?
For effective wealth management and long-term financial performance, we recommend that you allocate up to 20% of your overall financial portfolio to precious metals. We also offer a proven diversification strategy within gold for ensuring the highest long-term performance. Learn More
What are investment grade gold coins and when should I consider acquiring them?
Referred to as “bullion with muscle,” investment grade gold (IGG) coins are more rare than gold bullion, appealing to collectors, providing significant investment potential. Our strongest buy recommendation is the $20 Saint-Gaudens. Learn More
What types of precious metal investments are available to me?
Blanchard can help you consider investing in gold, silver, investment grade gold coins, platinum and palladium. Our strongest recommendation is the 1 ounce Gold American Eagle which is guaranteed by the U.S. Government for weight, content and purity. Learn More
Should I invest in gold ETFs and mining shares?
We advise clients to beware of these and other non-physical gold assets. To enjoy the safe haven benefits and the stabilizing effect on portfolios that gold offers, make sure your gold is real. Make sure it is safe. Make sure it is physical gold. Learn More
How do I purchase tangible assets from Blanchard?
You can either call us for a representative to walk you through the transaction, or you can place a secure online order. Learn More
Why do you recommend transferring funds to Blanchard first, before I make a purchase?
Just like traditional investment firms, we can only make trades using good funds that are in-house. By having your funds prior to your purchase, we will be at the ready to lock in your purchase the moment the time is right to buy. This will allow you to make a purchase at the exact moment you want to buy. Learn More
For online orders, when does my price get locked in?
Your price is locked in as soon as your order is confirmed as paid. If your order was not confirmed as paid, it may need to be reviewed by our fraud team and your price will not be locked in until you speak with a Blanchard account representative. Learn More
What are my payment options?
You may pay by wire transfer, credit card, crypto currency, money order or personal, business or cashier’s check.
For online credit card orders, we accept Visa, MasterCard and American Express. Please note there is a $10,000 order limit when paying with a credit card online. All credit card orders can only be shipped to the credit card billing address.
For credit card orders placed over the phone, we accept Visa, MasterCard, American Express and Discover. Please note there is no limit to credit card orders placed over the phone.
Blanchard reserves the right to refuse any order that does not meet our requirements or is suspected as fraudulent.
Wire transfers are our recommended form of payment, because they allow funds to reach your account as quickly as possible.
How do I open a Blanchard account?
Opening an account is an easy first step to transferring your funds in-house, and the process takes just a few minutes over the phone.
How do I track the status of my order?
The U.S. Postal Service, UPS and FedEx offer secure online order status tracking services at no additional charge. After you complete your Blanchard purchase, you will receive an email with your unique tracking number and other shipment information. Learn More
Are my online orders secure?
Absolutely. Blanchard takes the issue of safeguarding your online privacy very seriously. Our secure server software encrypts all of your personal information so that it cannot be read by outside parties. Learn More
In our ongoing commitment to maintain your complete confidence and trust, we use private information for our own transactional purposes only, and under no circumstances will we release this information to anyone else. Learn More
How much does it cost to ship my tangible assets?
Blanchard offers free shipping for all orders of $300 or more. A flat rate shipping charge of $23 will apply for orders $299 and under. For online orders, your shipping charges will be displayed in your cart and during checkout. Learn More
Is my shipment insured?
Yes, your shipment is fully insured. For security purposes, a signature is required upon delivery. Learn More
Does Blanchard ship orders outside the U.S.?
All Blanchard orders must be shipped to a valid address in the U.S. or any of its territories. Blanchard has partnered with several of the top secured vaults around the world and our clients can have their tangible assets shipped directly there for their benefit. Your Blanchard Portfolio Manager can assist you further. Learn More
How are Blanchard orders shipped?
Orders are shipped by registered, insured U.S. mail, UPS or FedEx. When we ship your order, we will send you a notification email with your unique tracking number.
What is 3DS Security?
We participate in the 3DS security program and your credit card must be enrolled in this service with your bank to pass our fraud protection step. If your order fails because it is not enrolled, simply call your bank, ask for the fraud department and then ask them to enroll your card. This security feature protects you from fraudulent activity and ensures that you are the one using your card.
Returns & Exchanges
What is your return policy?
The exclusive Blanchard Buyback Guarantee ensures that you can sell back any tangible asset you purchased from us at the then current price, at any time. Learn More
Once my tangible assets are in my possession, how do I store them securely?
Storage options range from a home safe and bank safety deposit box to third-party storage facilities. Your Blanchard representative will gladly help you choose the best storage option for your needs. Learn More
Will Blanchard buy tangible assets I purchased elsewhere?
Yes. A Blanchard representative will walk you through the process and provide you with an indication quote. In order to lock in assets not purchased from Blanchard, the assets must be sent to Blanchard for review. Learn More
If I want to sell my precious metals, will Blanchard consider buying them back?
Yes, we purchase precious metals and investment grade gold coins from clients and non-clients alike. For tangible assets you bought from Blanchard, our Buyback Guarantee ensures that whenever you wish to sell, we will purchase it back from you for the then current spot price. Learn More
Can I add gold or other precious metals to my IRA? If so, how do I do it?
Yes. Blanchard has partnered with one of the leading self directed IRA firms in order to assist our clients with tangible asset purchases for IRAs. Blanchard has reduced the IRA process to simplest terms for you. Learn More
Taxes & Reporting
What are the IRS reporting rules for my tangible asset purchases?
The Industry Council for Tangible Assets has developed Broker Reporting (1099-B) guidelines for precious metals and rare coins. This information is meant only to assist investors. For the most accurate reporting rules, please consult your tax advisor. Learn More